Shipping policy

Shipping Policy - Three Bros

Last Updated: 3/16/2025

At Three Bros, we strive to provide you with fast, reliable, and affordable shipping options. Below, you'll find all the details regarding our shipping process, estimated delivery times, and policies.

1. Processing Time

  • Orders are processed within 1-3 business days (excluding weekends and holidays).
  • You will receive an email confirmation with tracking details once your order has shipped.

2. Shipping Rates & Delivery Estimates

We offer the following shipping options at checkout:

Shipping Method

Estimated Delivery Time

Cost

Economy Shipping (US)

5-8 business days

Calculated at checkout

Standard Shipping (US)

3-4 business days

Calculated at checkout
  • Delivery times are estimates and may be affected by carrier delays, holidays, or unforeseen circumstances.

3. Shipping Locations

  • We currently ship within the United States only.
  • We do not ship to P.O. Boxes, APO/FPO addresses at this time.

4. Order Tracking

  • With the exception of USPS Media Mail, all orders come with a tracking number sent via email once your order is shipped.

5. Shipping Delays & Issues

  • If your order is delayed beyond the estimated delivery timeframe, please contact us at info@threebros.shop.
  • Three Bros USA is not responsible for carrier delays, incorrect shipping addresses, or lost/stolen packages.
  • If your package is marked "delivered" but not received, please check with your local carrier or neighbors before reaching out.

6. Damaged or Missing Items

  • If your order arrives damaged or incomplete, please contact us within 5 days of delivery at info@threebros.shop with:
    • Your order number
    • Photos of the damaged product & packaging
  • We will review your claim and provide a replacement or refund if applicable.

7. Returns & Exchanges

  • For return and refund details, please see our Return Policy.

8. Contact Us

For any shipping-related inquiries, reach out to our team at info@threebros.shop.